CONSUMER JUSTICE CONCORD
Most people tend to get better and better at things they tend to repeat over and over again. Here, we want to emphasise that there are various kinds of behaviors which you can get used to doing which will make your on-line shopping experiences that much safer. Keep in mind that you doing these things is for your own good going forward.
Some good habits you want to get into, to protect yourself while shopping on-line are as follows:
It would be useful to point out that the larger the amount of money involved is for any purchase made, the bigger the problem could or likely loom for later. Again, an incorrect toothpaste brand is something that you may (should?) not look to go to war over. Then on the other hand, if what you got was a copy of something, used goods, not appropriate, was not in keeping with your expectations, different from what a website showed you or represented, etc. then you have every right to see justice done in your situation. Purchases into the many-hundreds or even thousands of dollars will do that. Just know that we are here to help you.
One of the most handy tools and one of the best ways to ever prove what you saw, what you did or what things you understood, rightly or wrongly, is to do a screen capture. They provide visual proof and assurances at time when you may need them most yourself.
I personally like to direct people to the one of the most popular viewers in the world, IrfanView. The viewer is free to download and does not have a huge leaning curve to do a screen captures at all.
The software does come with advanced features, but you will time later to get to those. Let us star with some basics to get you started; and protected.
It is said that a picture is worth a thousand words. That picture may come to serve you later in important ways. If you took any photographs or snapped any picture, try to save those in the same place as your screen captures. Small work for what could be important information later.